Product Director
Rich Dawson
Rich has spent 15+ years working with agencies and consultancies as a consultant, helping thousands of them improve their processes, reporting, and profitability. As Delivery Director at Agency Works, he led the team that configured and implemented Synergist across hundreds of agencies. Now as Product Director, he shapes the future of Synergist, focusing on the outcomes that matter most to the agencies that use it.
Latest posts from Rich Dawson
AI Timesheets: less admin, more accurate data
06 November 2026
Turn client conversations into complete briefs with AI Brief Builder
05 November 2026
Synergist's 2027 roadmap: what's coming to your agency
08 October 2026
What's new in Synergist v17?
11 August 2026
New feature: AI-powered purchase invoice inbox
05 May 2026
Product update: Synergist v16
15 April 2026