Get a grip on your agency's capacity and utilisation

Managing peaks and troughs in resourcing is a constant battle for agencies. And to do this effectively, you need clear visibility of how much time is available and how time's being used.

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Agency office

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Agency office

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Get a short and long-term view of your capacity

See how much time is available, booked and sold over the coming days, weeks and months.

You can view by team, skill or individual, so you know where you have hours to sell and where you might have resourcing issues. Quickly spot where there’s increased demand for specific skills to inform training, recruitment and freelancer-hiring decisions.

See how much time is booked on chargeable vs. non-chargeable work and holidays.

You can also see how winning opportunities would impact your resources so you can plan proactively.

See more on agency capacity planning

Booked vs Capacity
Darryl Kennedy of Spike

“It has given us the opportunity to look three, six, nine months down the line in terms of where we need people, where projects are dropping off and things are starting up. It helps us in every way possible.”
Darryl Kennedy, Director, Spike - a technology agency with offices in London, Manchester and South Africa

Booking from estimate

Easily manage schedules and workloads

Quickly see resource availability and make tentative or confirmed bookings based on budgets.

Bookings can be made via work requests or straight into the calendar. You can see the time estimated vs remaining on a job, so you don’t go over budget.

The ‘loading’ view helps you make sure you’re not overbooking resources. And managing freelancers is easy. Simply add them to the schedule and book away.

Team members can see the job info, files and emails - no more waiting for a brief - and share updates and record time all in one place.

See more agency resource management features.

Sukhi Dehal of 383 Project

"The studio has benefited greatly. It's removed a lot of admin from them. It's cleaned everything up. Made it slick. No more Post-It notes flying around! No more physical timesheets! No, we wouldn't go back to all that now.”
Sukhi Dehal, Managing Partner and Founder, 383 - a digital agency based in Birmingham

Track utilisation and drive team profitability

Easily monitor your team's utilisation vs target.

One-click timesheets reduce admin, making it easier for your team to accurately record time - on their browser or mobile app. You can also quickly see when they haven’t been filled out.

The performance dashboard gives you an instant view of chargeable and non-chargeable time by team or individual.

If you do find any utilisation issues, you can drill into the detail of where people are spending time and the cost impact.

Learn more about agency time tracking features.

Performance dashboard

“Synergist provides us visibility and control on resource scheduling and job allocation, and we’ve improved our utilisation and productivity across the company, which in turn has improved our on-time delivery of client work, effectively reducing and meeting deadlines far more consistently.”
Susy Combie, Production Manager, ArmstrongB2B

See Synergist in action

Whatever your agency looks like – 10 to 500 people, design to digital –
Synergist can be shaped to the way you work.

See it for yourself.

Synergist consultants, Agency Works, will be in touch to arrange your bespoke demo. Their experience working with hundreds of agencies means they can help you work out what's right for you.

All-in-one agency management software

From new business, costing, project and resource management, through to billing and reporting, Synergist brings together everything you need to manage your agency's projects, people, clients and financials.