Webb Yates Engineers is an award-winning 30-strong structural & civil design practice with offices in central London, Birmingham, Bristol and Dubai.
Andy Yates, Director of Webb Yates Engineers and Rob Delahunty, Associate Director discuss how clients have changed recently, how Webb Yates have adapted to this and how the changes have contributed to their growth.
"Everything’s in one place now. All the consulting information and all the financial data is combined together. It’s great to have everything organised now. It helps us to stay on top of things. Projects, clients, time, financials."
“We’ve grown from 7 to 30 people in just under 5 years. Our clients are typically building contractors, property developers and private clients.
“We manage a large number of projects at any one time. We have approximately 300 jobs and quotes on the system, with about 200 live.
“And they represent a very wide variety of project sizes. Length of projects can range from a single day to two or three years.”
“We had a previous system which had been designed for architects and engineers but it had severe limitations:"
“We accepted its weaknesses in the early days when we were small in size. But there are 30 of us now, so we knew we needed something much better. We looked at several systems. Our requirements included:
“We chose Synergist because it met the requirements.
Things are very positive for us at the moment. We are growing quite rapidly. Synergist’s scalability is a reassurance.
“The data we are now capturing is allowing us to be more strategic in bidding for projects. This helps us keep a balance in our workload and forward plan to drive the business forward.
“We’d like to add that the help desk support from Synergist has been very good. When necessary you can give them access to your screen remotely so they can see the same data you’re working on and talk it through right away.
“On-site training, by Anna Root of Magnifeye / The Agency Works, was also good. She worked hard to understand our processes, which was appreciated.”
Providing on-site demonstrations, training, experience and consultation.