Splashdown are a design agency, best known for their work in the luxury sector, with clients including Estée Lauder, Christian Dior, Clinique and L’Oréal.
We met up with Jonathan Wilson, their New Business Manager, who talked to us about agency efficiency and profitability.
“The information Synergist enables us to source also makes seeing the bigger picture even easier. It has given us a better insight into our business and what we do.”
Since they began, Splashdown had been running a paper-based system. But as they grew, managing all the paperwork proved to be increasingly time consuming and laborious. “More than 20 years down the line, there’s a lot of paper,” said Jonathan Wilson, Splashdown’s New Business Manager.
Synergist went live at Splashdown in May 2007 and has helped the agency increase profitability. They’ve found that they’re now recording time, materials and expenses more accurately.
They have more information to help them assess jobs. “We can look at a job and see where we are versus budget,” commented Jonathan. They can also see what they’ve spent and what they’re likely to spend.
In the 2 years since Synergist was implemented The Leith Agency can clearly measure the improvements brought about.
The previously laborious month-end procedures, requiring 10 days of long hours are now completed in 5 days, even though the volume of work passing through the agency has almost doubled.