JBP are a strategic communications consultancy with offices in Bristol, Cardiff, London, Manchester and Warwick.
We met up with Liam Herbert, JBP's then Managing Director, to talk about pulling everything together to gain control of time and resources.
“Since installation we have been able to pull together consistently accurate information for job reporting, which has resulted in far better control of both our time and resources.”
With a wide diversity of specialisms, from reputation management, parliamentary affairs and planning to B2B, stakeholder communication and consumer PR, JBP needed a management system to ensure accuracy, work tracking, scheduling, campaign progress and reporting for the business and its many clients.
“We made the decision to invest in a full agency management system and reviewed a number of possible off-the-shelf solutions. Only one package met all our requirements and appeared to cater for the more specific needs of the PR industry."
“We have found that management reports and invoicing are far more consistent and simpler to generate at month end, enabling more effective planning and resource management.”