REC is a 120-strong agency multi-disciplinary environmental consultancy with an emphasis on local delivery from 11 offices across the UK and Ireland.
Gary Winder, Managing Director of REC, talks about the importance of creating a commercial culture within the team in view of the consultancy's growth plans.
“Synergist changes everything. Everything now links together.”
“Synergist helps us to make huge decisions that we couldn’t do before."
"It's a clear trend: Clients want a quick response, better engagement, clear and commercial advice and viable and practical solutions from environmental consultancies – and from consultants who really understand and are engaged with their clients business and its drivers.
"Every week we meet clients who are not entirely happy with their current consultants, having experienced poor levels of engagement in the past."
“We used to run our consultancy based on spreadsheets, which resulted in a number of problems. We never quite had clarity or visibility of our WIP or when it was going to be delivered – yet the business was growing so we knew we needed a proper system.”
“Synergist changes everything.”
“I now know how we’re doing without having to phone around the offices and pull it all together. And of course our key people are not always in the office anyway.”
“REC was acquired recently by a VC group and is part of the Concept Life Sciences group.
”With growth being such a driver for us, Synergist’s ability to provide detailed visibility of our operations, enable project managers to make sound decisions – and of course its scalability are a big plus. It is therefore part of our ongoing growth plans.”
“Synergist is relatively user friendly. And its flexibility is also a big bonus. The other day we wanted to change a charge code and we could do this instantly. Not all systems allow that sort of flexibility.”
“In fact the quality of the people we’ve interacted with, such as Magnifeye / The Agency Works’ Steve Vincent and Richard Dawson, and Synergist’s Keith White and the helpdesk team – they all reflect the high quality of the system itself.”
“Synergist links everything into one and it actively supports our culture of giving our consultants the opportunity to shine at every client touch point.”
“Synergist’s helpdesk is fantastic, by phone, by email and online, where they can guide you using your own system. It’s a high quality service.”
Providing on-site demonstrations, training, experience and consultation.