EDP is a 75-strong independent environmental consultancy with offices in the Cotswolds, Shrewsbury and Cardiff.
Tim Knowles, their Finance & Commercial Director, and Julie Cole, their Financial Controller, discuss what makes them different and how they have doubled in size recently.
"We have so much more information at our finger tips with Synergist. And without it we would need double the number of people to administer."
1. “We aim to give exceptional client care. It’s a key focus for us. Our clients want us to be both responsive and proactive when managing their interests, so we put that at the forefront of everything we do.
2. “EDP is a multi-disciplinary consultancy. Every consultant has their own expertise: Landscape Planning, Ecology, Archaeology, Arboriculture and so on, but we ensure that all consultants develop skills across all aspects of environmental planning so that we can provide the client with a ‘one-stop shop’. Clients value this because it can greatly simplify their project – otherwise they would have to work with many consultants at once.
"Before Synergist we used spreadsheets."
“We have a great many projects to track here, and some of them are long term. Some projects are on hold for years and then picked up again. And any one project could have a dozen different consultants working on it."
“Lead times for new business can be long. Clients often need more time to get the green light for projects – at which point everything is needed quickly...”
EDP decided to install Synergist to gain the following benefits:
“We have so much more information at our finger tips with Synergist. And without it we would need double the number of people to administer.”
“The integration with Sage accounts has assisted with recording sales, leading to quicker debtor analysis and debt chasing, therefore improving cash flow for the business.
“Invoicing is a lot easier now, such as pulling together all the time that has gone into the projects, doing the calculations, creating the drafts and so on. It’s a great deal faster.
“Compared with our previous processes, the seamless way that timesheets are automatically uploaded into the system is appreciated.”
"We are also very happy with Synergist's support. I would happily recommend Synergist to another consultancy firm."
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